What are the responsibilities and job description for the Counter Sales Associate - Store #197 position at Third Coast NAPA?
About Us
Third Coast Distributing, a global service organization, was founded in 2013. We distribute automotive and industrial replacement parts as NAPA Auto Parts, serving thousands of customers through an independent network across South and Central Texas.
The Role
Our Counter Salespeople are crucial to our success, delivering excellent customer experiences and building long-lasting relationships with clients. They report directly to the Store Manager.
- Provide outstanding customer experiences by understanding their needs and preferences.
- Operate a cash register and utilize computer and paper catalog systems efficiently.
- Effectively communicate features, benefits, and warranty information to customers.
- Maintain a positive, helpful attitude and professional conduct at all times.
- Utilize parts knowledge to assist colleagues answer customer questions.
- Operate computer, cash register, telephone, and paper catalog system.
- Maintain current promotional material and in-store displays.
- Understand and comply with company policies.
- Ensure a safe and clean store environment for self, coworkers, and customers.
About You
We seek individuals with:
- A minimum of 1 year experience working in retail, with a prior automotive background or knowledge preferred.
- Knowledge of cataloging and/or inventory management systems is advantageous.
- A High School diploma or equivalent.
- A willingness to work in a fast-paced, dynamic environment.
- The ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting up to 15 pounds and occasionally up to 60 pounds.