What are the responsibilities and job description for the Credit Reporting Specialist - Corporate Campus (Cleveland, OH) position at Third Federal Savings & Loan?
At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we look for associates who can help us fulfill our mission to help customers achieve the American dream of home ownership and financial security and provide value to our customers and our communities. We take a genuine interest in each of our associates – from their professional development to their health and wellness. We offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.
At Third Federal, you will find strength and stability in your career. Nearly 15 percent of our associates have been with the company for 25 years or more and, in the more than 80 year history of our company, we have never had layoffs.
Job Description:
We are looking for a high energy, organized individual to work in the Credit Reporting area of Loan Servicing. Candidate’s main focus will be to work in a team environment to ensure accurate credit reporting for Third Federal’s Customers.
Duties and Responsibilities may include:
- Research credit disputes reported to Third Federal from Credit Bureaus via E-Oscar, directly from Customers, or through internal channels
- Provide timely responses to credit disputes
- Work to correct inaccurate information in credit reporting
- Review reports from the Credit Bureaus on a monthly basis
- Work within E-Oscar to correct inaccurate credit information
- Perform quality reviews of credit data prior to reporting
- Perform other Default or Loan Servicing tasks as needed
Requirements:
- At least 3 years of prior credit reporting experience required
- Mortgage loan knowledge experience is preferred
- Ability to understand and explain loan history
- Ability to research and resolve complex issues
- Must be detail oriented, accurate and able to work efficiently
- Ability to collaborate in a team environment
- Excellent customer service skills
- Excellent written and verbal communication skills
- Demonstrated ability to manage multiple priorities
- Ability to take on and learn new tasks quickly
Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex,
