What are the responsibilities and job description for the Client Care Professional position at Third Party CS?
About the Role
We are looking for a highly motivated Client Care Professional to join our team at Third Party CS. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and ensuring their needs are met efficiently and effectively.
Key Responsibilities:
Requirements:
We are looking for a highly motivated Client Care Professional to join our team at Third Party CS. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and ensuring their needs are met efficiently and effectively.
Key Responsibilities:
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
- Provide product information and assist customers with their inquiries.
- Resolve customer complaints and issues efficiently and professionally.
- Record, organize, and file customer interactions and account changes.
Requirements:
- Previous experience in customer support, client services, sales, or a related field.
- Excellent communication skills, both verbal and written.
- Basic computer skills and experience.
- Able to multitask and prioritize duties in a fast-paced environment.
