What are the responsibilities and job description for the Technical Service Coordinator position at Third Party CS?
Job Summary
We are seeking a skilled Technical Service Coordinator to join our team at Third Party CS. As a key member of our technical support department, you will be responsible for resolving complex technical issues and providing expert support to our clients.
Key Responsibilities:
Requirements:
We are seeking a skilled Technical Service Coordinator to join our team at Third Party CS. As a key member of our technical support department, you will be responsible for resolving complex technical issues and providing expert support to our clients.
Key Responsibilities:
- Respond to and resolve technical queries from customers via phone, email, or chat.
- Collaborate with internal teams to resolve complex technical issues.
- Document and maintain accurate records of technical interactions and resolutions.
- Contribute to the development of knowledge base articles and documentation.
Requirements:
- Previous experience in technical support or a related field.
- Expertise in troubleshooting and resolving complex technical issues.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
