What are the responsibilities and job description for the Marketing Operations & Programs Lead position at Third Wave Systems?
About the Role
Third Wave Systems (TWS), a global Computer-Aided Engineering (CAE) provider for companies in automotive, aerospace, cutting tool, and defense that machine, is hiring our first full-time marketing team member to own execution, streamline workflows, and measure the impact of marketing efforts. The strategy is already in place—your job is to execute it effectively and optimize how we implement it.
Reporting to the Chief of Staff, you’ll work closely with sales, product, and contractors specializing in digital ads and product marketing. You’ll lead projects, manage vendors, and ensure that marketing initiatives are on time, aligned, and data-driven.
What You’ll Do
- Support content marketing for digital ads, email campaigns, and lead nurturing.
- Develop marketing reports and track key performance metrics.
- Support management campaign execution across email, events, social, and webinars.
- Ensure CRM accuracy and optimize marketing workflows (Salesforce or HubSpot).
- Oversee some event marketing coordination to ensure smooth execution.
- Improve cross-functional processes between marketing, sales, and product teams.
What Makes You a Strong Fit
- Execution-focused – You take projects from concept to completion.
- Process-driven – You create workflows that improve efficiency.
- Detail-oriented & analytical – You ensure accuracy and track results.
- Adaptable & proactive – You manage multiple priorities and communicate barriers early.
- Strong communicator – You can translate technical information into digestible insights.
- You’re insight-driven—you know how to extract meaning from customer feedback and use it to make campaigns and messaging more effective and relevant
4–7 years of professional experience in marketing, operations, program management, or a similar external and internal execution-focused role
Proven ability to work cross-functionally with teams like sales, product, and external vendors
Comfortable in a fast-paced, evolving environment; thrives without a rigid playbook
Ability to self-prioritize and communicate bandwidth, blockers, or delays early and clearly
Demonstrated ability to manage and execute multi-channel marketing campaigns (email, content, events, product releases)
Experience with marketing tools (Social Media, Mailchimp, or Salesforce)
Nice to haves (Knowledge, Skills & Abilities):
- Experience with Notion, WordPress, Canva, Tableau, PowerBi, and Jira
- B2B or growth marketing experience
- Industrial market knowledge
No Machining Industry Knowledge?
- You don’t need a machining/industrial background, but you should be curious and eager to learn.
- We work in a technical space, so willingness to ask questions and absorb new knowledge quickly is key.
Third Wave Systems offers a comprehensive employee benefits program for full-time employees.
- 401(k)
- Health Insurance
- Dental Insurance
- Paid time off
- Holiday Pay
