Demo

Director, Occupancy Planning & Management

This is an IT support group
MI Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/24/2025

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry, and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Essential Duties and Responsibilities

  • Perform tracking and management of agreed space and occupancy data sets within relevant technologies.
  • Development of space solutions by analyzing occupancy, utilization, and space data.
  • Manage the Tactical Occupancy Planning duties (e.g., Space Planning & Block and Stack Plans) including preparation of options / recommendations.
  • Contribute Strategic planning ideas with other members of the occupancy planning team to resolve campus / building-specific forecasts, needs, concerns, and issues.
  • Work with FM's and PM's on projects related to moves, space audits, occupancy, vacancy, and change management.
  • Collaborate with project and construction teams on large, multi-phase relocations / restacks.
  • Ensure accurate reporting of information (using IWMS tools) and foster critical relationships between various individuals and organizations such as Department Managers and / or Administrative Assistants to collect seating assignments.
  • Identify proactive needs / troubleshoot deficiencies to address concerns and initiate best practices.

Additional Duties And Responsibilities :

  • OPM provides guidance, support the connection and best operational practices as Singapore OPM lead.
  • First level escalation point for Country SSM / FMs.
  • Review Regional Reporting processes and metrics.
  • Key Performance Measures :

  • Team Feedback (Formal & Informal)
  • Timeliness & creativity used to resolve issues
  • Proactive initiatives to streamline business processes
  • High level of accuracy in all work output
  • Delight team members with your optimism, attentiveness, and aggressiveness to solve problems
  • Demonstrate flexibility to support client service delivery and new tasks as needed
  • Skills :

  • Excellent English written and oral communication skills
  • Excellent MS Office skills and GSuite - confident with all packages, particularly PowerPoint & Excel / Slides, Trix & Docs.
  • Excellent organizational skills - able to balance daily demands with driving projects that support growth
  • Excellent attention to detail when maintaining documents and dealing with data
  • Competencies :

  • Experience handling multiple demands and an understanding of financials
  • Accurate with attention to detail and a strong work ethic
  • Relationship building at all levels
  • Ability to collaborate with others as well as work productively on your own.
  • Proactively bring solutions to management
  • Behavioral Competencies :

  • Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
  • Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
  • Helps others - Builds relationships, actively collaborates, helps others succeed.
  • Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
  • Business first - Focuses on customers and clients, business / financial acumen, JLL first
  • Inspire - Inspire others, creates vision and strategy, energizes others.
  • Experience :

  • 5-7 years work experience within facilities, occupancy / space planning, occupancy management, or CAD / CAFM related roles
  • Previous experience in space / occupancy planning at a strategic level, plus experience with interior office renovations is highly desirable
  • AutoCAD and CAFM system experience are also highly desirable.
  • Strong PowerPoint and Advanced Excel skills (pivot tables, formulas, etc.)
  • Qualifications :

  • Bachelor's Degree in Architecture, Interior Design, Real Estate, or related field
  • If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

    JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.

    About JLL

    We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.

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