Manager, Production

TITLE: Manager, Production DEPARTMENT: Production REPORTS TO: Sr. Operations Manager

About The Role

The Production Manager will lead and manager a dynamic team of Supervisors, Leads, and Associates on the production floor. You will be responsible for the overall production operations, ensuring efficient and high-quality output in meal, snack, and beverage plating and packaging. Your leadership will drive operational excellence, continuous improvement, and team performance to meet and exceed organizational goals.

How You’ll Make a Difference

Responsibilities

As a Production Manager, you will provide critical leadership in overseeing the lean production process in our Production area, ensuring that operations run smoothly and efficiently. Your responsibilities will include:

• Production Leadership: Oversee the production process, including execution, quality control, and time management. Ensure adherence to Good Manufacturing Practices (GMPs) and consistency in product quality.
• Process and Policy Implementation: Stay current with and assist in implementing new and existing Standard Operating Procedures (SOPs) and policies. Ensure strict compliance with these processes across production teams.
• Team Supervision: Provide daily guidance to production leads and staff, ensuring that recipes and specifications are consistently followed. Instruct and support proper food handling, production, storage, and service.
• Communication and Coordination: Maintain robust communication with Culinary and cross-functional leadership. Collaborate with Operational and Developmental teams to set and achieve production goals.
• Recruitment and Training: Lead recruitment efforts and train new employees. Set production objectives and devise action plans to meet targets.
• Reporting and Analysis: Prepare and present periodic reports to upper management on production activities and cost of goods (COGs). Monitor, analyze, and optimize production systems as needed.
• Enhance Product Consistency: Ensure high standards of cleanliness and adherence to local health codes and HACCP guidelines. Drive performance and achieve shift goals while maintaining accuracy and consistency in product delivery.
• Efficiency Optimization: Implement strategies to optimize Production efficiency and effectiveness. Communicate meal plans clearly, considering dietary restrictions and special requirements.
• Sanitation and GMP Compliance: Enforce strict sanitation protocols and adherence to GMP policies to maintain a clean and compliant Production environment.
• Inventory Management: Ensure accurate inventory levels and address discrepancies promptly. Oversee and complete all necessary documentation, including Quality Control and Quality Assurance reports.
• Staff Scheduling: Manage staff scheduling, ensuring punctuality and accountability. Regularly update the Production dashboard and submit all documentation to the Production Manager.
• Labeling and Shortages: Verify accurate labeling of all meal components and proactively address any shortages or discrepancies. Maintain effective communication through various channels to ensure operational alignment.
• Cross-Functional Collaboration: Collaborate with Kitchen, Warehouse, and Development teams to drive continuous improvement and ensure smooth operations. Prepare and present reports on food production activities.
• Safety Meetings: Lead and participate in weekly safety meetings to stay updated on policy changes and regulatory requirements. Enforce OSHA compliance and drive internal QA audit initiatives to maintain the highest safety and quality standards.
• Support Overall Success: Execute additional duties as assigned to contribute to the overall success and efficiency of the Production operations.