What are the responsibilities and job description for the Customer Service Representative position at Thom Browne, Inc.?
Our Company Culture
We pride ourselves on our core values of respect, collaboration, creativity, and innovation. Our goal is to create a unique and exciting work environment that attracts ambitious individuals who share our vision.
The Job Description
- Sell luxury products to high-end clients, achieving sales targets and exceeding expectations.
- Provide exceptional customer service, building strong relationships and communicating effectively.
- Develop expertise in product knowledge, brand history, and trends to advise customers.
- Maintain accurate stock levels, manage backstock, and ensure store presentation is always impeccable.
The Requirements
- Minimum 1-2 years' experience in luxury retail or customer service.
- Proven ability to build relationships and source new business opportunities.
- Strong communication and interpersonal skills.
- Passion for representing the Thom Browne brand.
- Highly organized and motivated with a desire to succeed.
Benefits
- Competitive salary and comprehensive benefits package.
- Opportunity to work with a diverse and inclusive team.