What are the responsibilities and job description for the Sales and Finance Client Advisor position at Thomas Automotive?
Areas of Emphasis:
- Exemplify the All Things Automotive Core Values: Trustworthy, Respectful, Helpful, Stewardly, and being Committed to Excellence
- Understand the All Things Automotive Core Focus of “To create automotive relationships through convenience, value and education”
- Learn, Understand, and incorporate the Thomas philosophy of doing business into all daily activities related to customer and coworker relationship management
- Be a great team member
- Successfully Maintain the following accountabilities
- Learn the Sales and Marketing Associate role
- Maintain marketing accounts and social media
- Learn the sales process
Duties and Responsibilities:
- Greet every customer, every day
- Maintain high ethical standards when dealing with customers, co-workers and vendors
- Put safety first. Adhere to all Safety Policies, Procedures and Personal Protective Equipment standards
- Inventory Marketing: taking pictures, writing descriptions, learning how to shoot
- videos, keeping up with Youtube uploads & channel playlists
- Posting of customer photos & other messaging to Facebook/Twitter/Instagram
- Developing basic graphics for print and online marketing materials
- Greet floor traffic--enter DL into CRM and TO to associate
- Calling/emailing customers to solicit appointments/business based on scripts and
- campaigns generated by Marketing & Management
- Responding to/filtering requests for sponsorships, prizes, volunteer opportunities
- and reporting to management on a timely basis
· Learn traditional sales process, from beginning until the TO to F&I
· Maintain a safe and clean workspace, as well as ensuring the entire facility is orderly, clean and free of hazards
Qualifications: Valid driver’s license and clean driving record. High school diploma or the equivalent. Ability to read and comprehend instructions and information. Ability to work with specific computer software such as Excel, Vision, and Vue. Proficiency on social media platforms. Professional appearance in person and online. Ability to work well with others. Excellent communication skills.
Working Conditions: The Marketing and Sales Trainee will work at a desk in the sales area of the dealership. S/he will routinely move about the dealership to greet customers and complete other duties. S/he may be exposed to noise, vibration, paint, dust, exhaust fumes, and other hazardous and non-hazardous materials. S/he may drive in both dealer and customer-owned vehicles.
Note: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).
Summary
As a Sales and Finance Client Advisor, you will be instrumental in delivering exceptional customer service while facilitating the sales and financing processes for our clients. Your core skills in dealership experience, negotiation, and credit analysis will enable you to effectively assess client needs and provide tailored financial solutions. With premium skills in customer relationship management and upselling, you will enhance client satisfaction and drive sales growth. Additionally, your relevant skills in financial software and contract management will support the overall efficiency of our operations. Join us in making a significant impact in the automotive finance sector.
Job Type: Full-time
Pay: $30,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Experience:
- Dealership experience: 1 year (Preferred)
- Sales: 1 year (Required)
Ability to Commute:
- Mc Connellsburg, PA 17233 (Preferred)
Ability to Relocate:
- Mc Connellsburg, PA 17233: Relocate before starting work (Required)
Work Location: In person
Salary : $30,000 - $75,000