Unit Host- Patient Food Service

 

The Unit Host is directly responsible for the patient dining experience by taking a patient’s order at their bedside, guiding the patient in selecting their meal from a restaurant-style menu, and personalizing the delivery of meals to guests throughout the hospital. The primary focus is to form relationships with patients and care providers in order to maintain high levels of guest satisfaction. A professional image both in appearance and attitude in every guest interaction is the standard. The Unit Host has solid knowledge of all diets and exhibits a strong sense of urgency to ensure the timely, expedient, and accurate delivery of meals to our patients.

 

Job duties include: 

 

• Competently and accurately process diets and nourishment order requests in a computer system to optimize efficiency and productivity 
• Assist patients with placing meal and snack orders, taking into consideration any food allergies, cultural preferences, and therapeutic diet restrictions (Carb Control, Heart Healthy, Renal, Puree, etc.) 
• Assure accuracy and appropriateness of meal including food texture, fluid consistency, appearance, portion control, taste, and temperature.  Able to make appropriate substitutions according to meal satisfaction standards. 
• Remove soiled patient trays.  Assure sanitation of meal carts and food service areas. 
• Maintain courteous, considerate, cooperative, and accurate communication with facility personnel, patients, and families. 
• Attend department meetings and in-services 
• Must be able to successfully complete criminal background checks (State and Federal) and drug screenings  

 

Qualifications:  

• Skill to operate a variety of office machines quickly and efficiently (telephone, facsimile, and copier) 
• Ability to access and enter data to form or entry functions on a computer 
• Ability to write notes and brief instructions using correct spelling and grammar 
• Deliver friendly and efficient customer service 
• Speak clearly and present information orally 
• High school diploma or GED required 
• Ability to lift up to 25 lbs. and stand/walk frequently  

 

Thomas Cuisine is an award-winning, privately-held contract food service company operating in 18 states and growing.  We advocate the healing power of whole foods.  We believe in preparing scratch-made cuisine fresh each day.  Our clients include hospitals, upscale senior living communities, independent schools, and corporate dining venues.  Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".  We seek to make a valuable difference to those we serve- one nutritious meal at a time.   

Ready to make a difference and be part of something big? Apply now!

REAL Food | Genuine Service | Enduring Relationships