What are the responsibilities and job description for the Buffet Attendant - Miller's Smorgasbord Restaurant position at Thomas E Strauss?
Serving Lancaster County Since 1929!
Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.
Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.
Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.
What we expect from you:
- A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
- Self-starter who owns the responsibilities of the role.
- A commitment to show up on time for every shift - ready to work hard alongside your team members.
- Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!
Here’s what we offer to you:
- Competitive pay.
- Excellent benefit package and employee perks.
- Ability to earn unlimited employee referral bonuses.
- Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
- A “work-to-live” not a “live-to-work” workplace!
Our Mission: Make people feel valued.
Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!
Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Miller’s Smorgasbord, Miller’s Bakery, The Quilt Shop at Miller’s, Locally Made Food Shop, Anna’s Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and Plain & Fancy Country Store.
Position Summary
The Miller's Smorgasbord Buffet Attendant is responsible for ensuring replacement of food on the buffet bars and maintain cleanliness of the buffet area. The Buffet Attendant is also responsible for having knowledge of all buffet offerings to be able to engage with guests and make appropriate suggestions and recommendations.
Essential Duties and Responsibilities
- Rotating food by using the oldest first as the buffet bar is replenished
- Maintaining clean and sanitary environment with knowledge of proper food handling, storage, and sanitation
- Assist team members with buffet bars as needed
- Communicating effectively with kitchen team when more food needs to be cooked
- Be aware of guests’ needs; assist in providing a pleasant dining experience
- Cleaning carpet around buffet stations to maintain a clean and safe working environment for guests and coworkers at all times
- Making sure all food items are stored properly according to health department regulations
- Making sure all working areas and equipment are properly cleaned and sanitized
- Interacting with guests and providing them with a warm greeting and a positive parting remark showing gratitude for their business as appropriate
- Ensure all cooking and electrical equipment is turned off at the end of the shift
- Attending staff meetings, morning meetings and other meetings as requested
- Performing all other duties as requested
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Must be age 16 or older
- Physical stamina to lift and carry heavy items (trays, tubs, etc.)
- Weekends, evenings and holidays required
- Ability to follow safety protocols
- High energy and stamina are required
- Ability to stay calm and work efficiently under pressure
- Ability to prioritize job duties and manage time effectively
- Strong verbal communication skills required
- Excellent customer service to treat patrons like family
- Ability to read menus, safety documents, and other work-related documents
