Retail Associate - Quilt Shop of Miller's

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Position Summary

The Quilt Shop at Miller's has a full-time position available as a Retail Sales Associate which includes working on weekends and weekdays with the ability to work across our retail shops on two different properties within a four mile radius. The Retail Sales Associate is responsible for providing a great customer experience in our retail shops through friendly service during the shopping process, maintaining store cleanliness and replenishing inventory.
 

Essential Duties and Responsibilities

• Knowledge of sewing or quilting a plus, but not required, we will train you!
• Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
• Operate cash registers, manage financial transactions, and balance cash register drawer.
• Direct customers to merchandise within the  quilt store and becoming a personal shopping assistant for specialty items.
• Emphasis on customer engagement to increase store sales and achieve the monthly and yearly budget goals.
• Knowledge of the area a plus but not required.
• Work as a team with other coworkers to ensure proper balance of customer service and tasks.
• Maintain a clean and organized appearance throughout the store.
• Allow guests to feel comfortable whether they are purchasing or just admiring the handcrafted items.
• Cross-sell products from different business units to increase overall company revenue.
• Inspect incoming inventory as well as replenish inventory as needed.
• Comply with inventory control procedures.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Display positive, professional and enthusiastic attitude.
• Excellent verbal communication skills.
• Ability to read and write.
• Ability to work under pressure in fast paced environment during peak business hours.
• Teamwork oriented.
• Organizational skills.
• Multi-task oriented.
• Knowledge of workplace safety and emergency procedures.
• Thoroughness and attention to detail.
• Time management.
• High degree of quality in all work produced.