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Front desk associate dental office

THOMAS G ISON DMD LLC
Newburgh, IN Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

Job Summary

Seeking front desk associate for a busy pediatric dental office. Answer phone calls, greet patients, coordinate flow of patients from intake to check out. Coordinate surgical scheduling for off property treatments. Process insurance payments and all other forms of payment.

The ideal candidate has excellent attention to detail, strong customer service skills, and an outgoing personality to greet and interact with families

Benefits / Perks

  • competitive compensation
  • busy but fun work environment
  • Retirement plan
  • uniforms provided
  • Monday through Thursday schedule (rare Fridays for snow make up days)

Salary to be decided upon according to experience level.

Responsibilities

  • Enter all billing and payment information into the system properly and without errors
  • Follow up with patients and payments, as needed
  • Answer phones, triage patient questions, take messages accurately
  • Coordinate scheduling, insurance, and other work ups for surgical treatment off property
  • Maintains the highest level of confidentiality
  • Qualifications

  • Strong customer service skills
  • Previous experience with medical / dental billing required
  • Experience with Dentrix software helpful but not required
  • Strong organization skills
  • Excellent attention to detail
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