Housing Case Manager

JOB SUMMARY:

Provides case management services to unhoused and at-risk families in order to assist them in identifying and utilizing needed supportive services that will empower them to become independent and self-sufficient.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for overall case management services for unhoused and at-risk families
• Will carry a hybrid caseload of individuals from shelter, homeless prevention program, and field-based housing navigation and community support services.
• Check the shelter hotline up to 5 times a week
• Follow up with referrals
• Conduct phone interviews with new families
• Participate in entrance and exit interviews for families
• Create and oversee an individualized case management plan for each family
• Meet weekly with adult residents of the shelter
• Record case notes on each family weekly
• Complete monthly service log
• Monitor families in the program to ensure that guidelines of the program are followed
• Provide resources to the families including childcare, counseling, legal assistance and budgeting.
• Coordinate apartment night checks with the Resident Manager
• Work in partnership with Youth, Teen, Housing, and Career Development Coordinators.
• Coordinate movement of families to permanent housing
• Set up weekly parenting classes for the residents and graduates
• Meet regularly with families in the graduate program to provide budgeting resources, job

retention, counseling and any additional services as needed

• Oversee HMIS and enter data on each family regularly
• Attend weekly staff meetings
• Use initiative in assessing and responding to shelter’s changing needs
• Participate in community meetings
• Maintain a high level of communication and relationships with Thomas House Board, committees and staff
• Performs other duties and projects as assigned.

EDUCATION, EXPERIENCE AND/OR LICENSES:

• Four-year college or university program degree or certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Bilingual English/Spanish required
• Proven ability to effectively manage client relationships.
• Must present a valid CA driver’s license, and evidence of vehicle insurance and good DMV driving record.
• Must pass full background check clearance from the FBI and the State of California.

Compensation:

$26.40- $27.88 per hour. This full-time position is eligible for medical, dental, and vision coverage up to 100% coverage on a base plan for the employee as well as generous paid holiday, sick, and vacation leave. A 401k retirement savings plan is available after eligibility period. Life insurance and additional supplemental benefits are also offered. Public Service Loan Forgiveness Program eligibility by working at Thomas House.

APPLICATION PROCESS:

Submit resume and salary history to Info@ThomasHouseShelter.org . You will be contacted should you be selected for an interview. No calls, please.

For more information about Thomas House, visit www.ThomasHouseShelter.org

Job Types: Full-time, Temporary

Pay: $55,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $55,000 - $58,000