What are the responsibilities and job description for the Guest Services Coordinator position at Thomas Jefferson University Hospital?
Job Details
Onsite : Cherry Hill, NJ
Schedule : Tuesday - Friday 7-3 : 30pm Saturday 8-4 : 30p
General Summary :
The Guest Services Coordinator acts as the primary visitation representative for hospital patients, empathizing with patients and their family. This position is responsible for proactively managing any identified concerns, promoting teamwork, relationship building, and fostering a positive patient care atmosphere
Job Description
Minimum Knowledge, Skills, & Abilities Required :
- Ability to read and communicate in the English language.
- High School graduate or equivalent preferred.
- Prefer college experience or higher education.
- Requires 3 - 5 years of prior customer service experience.
- Coordinator position requires a people-oriented, personable, friendly person who is able to work with everyone.
- Must be organized, able to do multiple tasks, be flexible and able to travel among the hospital sites.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Primary Location Address
2201 Chapel Ave West & Cooper Landing Rd, Cherry Hill, New Jersey, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic / programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
