What are the responsibilities and job description for the Lead Patient Access Rep -ER Registration (PT Day) Abington Jefferson Health position at Thomas Jefferson University Hospitals, Inc.?
Job Details
Part Time Day Lead Registrar ER. Every other weekend and Holiday required as well as additional weekday coverage. 20 hours per week.
Job Summary
Provides day-to-day support to Patient Access Representatives. Acts as a subject matter and technical expert. Ensures that staff offer a positive patient experience to patients and families. Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership. Trains and educates staff to enter complete and accurate orders, demographic and insurance information including authorizations, referrals, medical necessity. Ensures staff's compliance with departmental and institutional protocols including communicating and collecting out of pocket liability from patients.
Essential Functions
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
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Job Description
Competencies (Knowledge, Skills, and Abilities Required) :
Knowledge of patient registration, third-party insurance coverage including manage care plans, benefits, authorizations / referrals and coverage requirements
Proficient with Computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
Demonstrates the ability to provide feedback and coaching
Strong verbal and written communication and customer service skills
Minimum Education and Experience Requirements :
Education :
Required High School Diploma or GED
Experience :
3 years of patient registration experience
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Primary Location Address
1200 Old York Road, Abington, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic / programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
