What are the responsibilities and job description for the Community Health Worker position at Thomas Jefferson University & Jefferson Health?
Job Details
Community Health WorkerJob Description
PRIMARY FUNCTION:
The Community Health Worker (CHW) will assist individuals, families, and communities to adopt healthy behaviors; help patients, community members, and their families navigate healthcare systems and insurance plans; and access community and government services. The CHW will provide social support, complete Health Related Social Needs (HRSN) screening, informal counseling, and advocate for individual and community health needs. The CHW will be a liaison between the patient/community members/families, healthcare team, and community-based organizations. Home and community-based visits are work assignment specific but could be an essential function of a CHW's work.
Location assignment and work settings could include: outpatient care areas, patient homes, inpatient settings, skilled nursing, community organizations, and participating in community events. Participation in community events and some evening/weekend hours may be required.
ESSENTIAL FUNCTIONS:
- Manages caseload of patients/community members and completes outreach and follow up as needed
- Assists in developing and implementing care plans in cooperation with patients/community members, families, and healthcare team and completes accurate, timely documentation.
- Responsible for building trusting relationships with patients/community members and their families
- Identifies social needs through HRSN screening and provides guidance, supports enrollment and navigate eligible individuals in federal, state, and local private or nonprofit/social service, health and human services programs
- Provides culturally and linguistically appropriate health education materials within the scope of training
- Assists patients and families in effectively communicating with their health care team, understanding and carrying out their healthcare providers' advice, and communicates to care team any changes in plan or medical condition
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson Health and completes other duties as assigned
EDUCATIONAL/TRAINING REQUIREMENTS:
High school diploma or GED
EXPERIENCE REQUIREMENTS:
- 1 year community-based or health care experience preferred; previous work or volunteer experience in a helping/support role required
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ADDITIONAL INFORMATION:
Mileage for patient/community member engagement is able to be reimbursed if traveling by car
Work Shift
Workday Day (United States of America)Worker Sub Type
RegularPrimary Location Address
914 Chestnut Street, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
As an employer, the Jefferson Enterprise maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
