Student Services Coordinator for Student Engagement

Job Details

Job Description

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collaborate with the OSE staff to plan Weeks of Welcome, engaging new and returning students during the beginning of each semester.
• Communicate with new students all necessary arrival information, orientation registration, Weeks of Welcome activities and ongoing engagement information utilizing Canvas, social media and a weekly newsletter.
• Serve as member of the new student onboarding committee.
• Support the planning and facilitation of summer and spring New Student Orientation and Family Day.
• Hire, train and supervise student employee positions: Leadership Consultants and Orientation Leaders.
• Collaborate with the Assistant Director of Campus Activities on the management of the student engagement leadership series.
• Co-advise the Campus Activities Board.
• Supervise the First Year Experience (FYE) Coordinators and co-manage the FYE program and budget.

Competencies (Knowledge, Skills, and Abilities Required):

• Experience working in orientation, transition and/or retention programs
• Ability to maintain effective and collaborative working relationships with university staff, faculty, and students
• Effective customer relations and communication skills
• Ability to prioritize work, manage time and multi-task appropriately
• Strong skill set with organization
• Strong background in event and program management
• Experience with office management and budgeting.

Minimum Education and Experience Requirements:

Education:

• Bachelor's Degree Required

AND

Experience:

• 1-3 years direct experience in higher education preferred

Positions Supervised or Directed (Titles and Approximate Numbers)

• First Year Experience Coordinators - 6
• Leadership Consultants - 4
• Orientation Leaders - 18 (all student employees)

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.