What are the responsibilities and job description for the Patient Care Coordinator position at Thomas Smile Designs?
Job Summary
The Patient Care Coordinator plays a crucial role in ensuring a seamless experience for patients within a healthcare setting. This position involves managing patient interactions, coordinating appointments, and providing administrative support to medical and dental professionals. The ideal candidate will possess strong organizational skills and a compassionate approach to patient care.
Duties
- Greet patients warmly and assist with the check-in process.
- Schedule and confirm appointments, ensuring efficient use of time slots.
- Maintain accurate patient records and manage medical documentation.
- Communicate effectively with patients regarding their treatment plans and follow-up care.
- Collaborate with healthcare providers to facilitate smooth operations within the office.
- Handle patient inquiries and resolve issues in a timely manner.
- Ensure compliance with medical terminology and office protocols.
- Assist in managing billing processes and insurance verification as needed.
Skills
- Proficiency in office administration, including scheduling and record management.
- Familiarity with medical terminology to effectively communicate with patients and staff.
- Experience in providing medical administrative support within a healthcare or dental office environment.
- Strong interpersonal skills to foster positive relationships with patients and team members.
- Ability to multitask while maintaining attention to detail in a fast-paced setting.
- Excellent communication skills, both verbal and written, to convey information clearly.
This role is essential for enhancing patient satisfaction and ensuring the efficient operation of the healthcare facility. If you are passionate about patient care and have the necessary skills, we encourage you to apply for this rewarding position.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
Schedule:
- Monday to Friday
Ability to Commute:
- Billings, MT 59102 (Required)
Ability to Relocate:
- Billings, MT 59102: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21