What are the responsibilities and job description for the Client Service Representative position at Thompson & Associates?
We are looking for a highly skilled Client Service Representative to join our dynamic team. The ideal candidate should excel in both interpersonal and communication skills, with the ability to provide exceptional customer service.
Key Responsibilities:
Analyze and manage contract agreements
Serve as the primary point of contact for client inquiries
Ensure contract compliance and address any discrepancies
Offer professional advice on contract terms and conditions
Collaborate with internal and external teams to resolve issues
Requirements:
English has to be exceptional
Strong interpersonal skills with the ability to build and maintain relationships
Excellent communication skills (verbal and written)
Exceptional listening skills to fully understand client needs
Problem analysis and problem-solving capabilities
Customer service oriented with a focus on client satisfaction
What We Offer:
Competitive salary
Growth and development opportunities
Supportive team environment
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Mount Laurel, NJ 08054 (Required)
Ability to Relocate:
- Mount Laurel, NJ 08054: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $20
