What are the responsibilities and job description for the Restaurants Bars & Events Manager position at Thompson Central Park New York?

JOB SCOPE :

Responsible for the overall operation of all Food & Beverage outlets with Banquet coverage as needed.

JOB FUNCTIONS :

Manages all Food & Beverage Outlets and Banquet as directed.
Monitors performance of outlets, as well as department staffing schedules.
Greets guests and has floor presence as needed.
Performs spot checks and enforces for the service staff presentation and appearance standards.
Fosters an atmosphere where guests need, and satisfaction take top priority.
Responsible for professional knowledge of product (up selling).
Tests staff to insure consistent guest service.
Performs other functions as required by the Director of Restaurants, Bars and Events, and / or Hotel and guest needs.

Staffing

On a day-to-day basis, monitors the service performance of the staff.

Corrects any violation of standards through progressive discipline.

Develops and updates all operating manuals.

Interviews, hires, trains, counsels and disciplines staff.

Holds monthly departmental staff communications meetings.

Takes minutes, composes and submits a report.

Participates in hotel resume meetings, departmental head meetings, food and beverage meetings, and other meetings as necessary.

Fosters a professional teamwork mentality among the staff and enforces a professional demeanor at all times with guests.

Supports implements and reinforces hotel standards in food and beverage service and product presentation.

Prepares weekly staff schedule and payroll.

Adheres to the scheduling needs of the hotel, accordance with current Contract.

Dining Related Tasks

Monitors menu items consumption for all food & beverage.

Collaborates with culinary team to develop and recommends changes.

Monitors productivity guidelines for all departments in the Food & Beverage division.

Reviews daily revenue report, and is responsible for accuracy.

Prepares monthly and weekly abstract of product of sales; analyzes results and makes recommendations accordingly.

Responsible for physical presentation of all Food & Beverage FOH areas.

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