Demo

Quality Improvement Specialist

THOMPSON Child & Family Focus
Matthews, NC Full Time
POSTED ON 1/9/2025
AVAILABLE BEFORE 2/7/2025
Description

Get to know Thompson!

We were founded in 1886 as an orphanage and have grown into an organization operating across the Carolinas and into Florida. Thompson’s continuum of care encompasses three domains: early childhood, family stability, and mental health. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity!

What will you do as a Quality Improvement Specialist?

  • As a Quality Improvement Specialist you assist programs in maintaining compliance with internal and external standards as well as supporting Continuous Quality Improvement efforts for the organization.
  • A typical day as a Quality Improvement Specialist will include documentation reviews, facilitation of external audits, incident reviews, trainings, and meeting with program leaders regarding findings, issues or concerns. As a Quality Improvement Specialist, you will work a Monday – Friday, 8am – 5pm schedule with some flexibility as needed.
  • As a Quality Improvement Specialist you will assist with Facilitating and Coordinating trainings for the organization. May require some travel to SC and Florida locations. Strong Training Facilitation Skills.

What does this position offer?

  • Starting Pay Range: $48-$55k annually
  • Fantastic Full-time benefits…
  • 3 weeks paid time off (PTO) first year plus 10 paid holidays!
  • Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
  • 401K Match
  • Education Reimbursement
  • Referral Bonus
  • Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
  • Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
  • Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
  • Paid time off for volunteering in the community
  • Free EAP services
  • Mileage Reimbursement
  • iPhone and Laptop provided for eligible roles
  • Multiple opportunities for growth

Requirements

Minimum Qualifications/Requirements:

  • Maintain active Child Welfare Case Manager (CWCM) Certification with Florida Certification Board.
  • Education requirement for this individual contributor role is a Bachelor’s Degree.
  • Must have 3 years Behavioral health/Human service experience.
  • Knowledge of Medicaid standards, Child Welfare/Dependency System, Continuous Quality Improvement, and regulatory compliance required.
  • Experience with conducting investigations of grievances and knowledge of Council on Accreditation accreditation standards preferred.
  • Excellent computer skills including Microsoft Word, Outlook, PowerPoint and Excel. Excellent time- management, verbal and written communication skills.
  • Must have a valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program(s) you lead
  • All potential job candidates must pass a drug screening test, and an extensive background check is required.

You’re the right fit for the Quality Improvement Specialist position if…

  • You have a passion for working with youth & adolescents!
  • You enjoy knowing you’re making an IMPACT on the lives of others!
  • EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!

If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!

Thompson is an Equal Opportunity Employer.

Thompson participates in E-Verify and Diana Screen for Florida locations.

Salary : $48,000 - $55,000

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