Diagnostic Imaging Scheduling Coordinator

Not only is the award-winning UR Medicine Thompson Health the premier healthcare provider in the Finger Lakes region, it is also a wonderful place to work! It offers amazing opportunities for personal and professional growth throughout the entire system. Now is a great time to join this family of compassionate, mission-driven care providers who are truly making a difference in the lives of so many within our community. When you come to work at Thompson, you are not simply ‘getting a job,’ you are starting a career with job security and peace of mind. Explore the Thompson difference and apply today!

Schedule: Monday- Friday 730a-4p

Pay range: $18.71- $23.00, based on experience

Company Culture:

Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience!

• Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
• Focus on Employee Wellness: Biometric screenings, Wellness programs, onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
• Staff Recognition platforms: Shining Stars, CARESCount website

Benefits:

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Four weeks paid time off
• Access to Success coaches
• Free parking

Responsibilities:

• The DI Scheduling Coordinator must have an in depth knowledge of all procedures performed within the Diagnostic Imaging (DI) department and understand the complex scheduling issues involved.
• Maintains schedules, in CWS, of all resources required for the various interventional procedures. This includes interventional radiologist, nurse, technologist, appropriate modality, supplies and equipment.
• Serves as a liaison between the referring physician, interventional radiologist and the patient.
• Ensures that all procedures are scheduled appropriately, pre-procedure testing completed, all required pre-authorization obtained as determined by the patients’ health insurance coverage & relevant prior studies available for the radiologist to review.
• Obtains scripts for all out-patient procedures, verifying accuracy of request and confirming that compliance has been met.
• Demonstrates skills in communication and prioritizing of assignments.
• Demonstrates the ability to develop and maintain a collaborative working relationship with all system departments, the medical staff, physician practices and other health care professionals at Thompson Health.
• Exhibits time management skills, keyboarding skills and multi-tasking abilities to assure business components of the department are maintained at an efficient and effective level.
• Makes every effort to satisfy the needs of every customer in a friendly, service-oriented manner.
• Live the CARES values at all time.

Qualifications:

• High School Diploma or equivalent required or previous experience.
• Associates Degree preferred.
• Medical terminology preferred. ICD-9/CPT coding experience strongly desired or must agree to complete internal or external program within 6 months of hire.
• 2 to 3 years of previous customer service experience required.
• Secretarial experience with strong organizational skills required.
• Computer knowledge and skills including the various Meditech modules and expertise in Microsoft Word and Excel helpful.
• Medical background is preferred.

Pay Range: $18.71- $23.00

Starting Pay: Based on experience.

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)