Seasonal Host (Full-Time) - The Nest

Organization- Thompson Seattle

Summary

Join us for this incredible opportunity to be part of our Food & Beverage team as a Full Time Seasonal Host in The Nest at Thompson Seattle!

The Nest is one of the city’s most iconic rooftop bars, nestled atop the Thompson Seattle hotel. It offers unmatched panoramic views of Elliot Bay and the Olympic Mountains. To complement its show-stopping vantage point, The Nest offers an unforgettable experience with tantalizing bites and refreshing libations made with seasonal ingredients highlighting the Pacific Northwest. It also offers experiences beyond those of your standard downtown bars from intimate tastings to DJ's spinning vinyl under the stars and everything in between. The Nest is the place to see and be seen!

We’re looking for a host who embodies the warm and inviting atmosphere of The Nest, creating memorable first impressions and ensuring every guest feels welcome. You’ll thrive in a team-oriented environment, managing seating arrangements and greeting guests with genuine hospitality. This role focuses on delivering exceptional guest experiences through personalized interactions, offering menu recommendations, and ensuring smooth front-of-house operations. Your passion for customer service and attention to detail will help elevate the overall dining experience, ensuring guests leave with a lasting positive impression of The Nest.

Thompson Seattle considers the season to be from May to September, though this may vary.

Thompson is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Join us at our upcoming JOB FAIR for an exciting opportunity to meet with hiring managers on-site for on-the-spot interviews and potential job offers! We’re hosting the following events:

• 3/10: 10:00am – 2:00pm at The Nest
• 3/11: 2:00pm – 6:00pm at Flybaby
• 4/6: 2:00pm – 6:00pm at Flybaby
• 4/7: 10:00am – 2:00pm at The Nest
  
  

Don’t miss out on your chance to secure a new role!

Benefits available with this position include:

• Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
• 401k&Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short term disability insurance
• New Child Leave & Adoption Assistance
• Compassionate Leave
• Paid Time Off:
  
  

Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.

• Hire Date Through Four Years 10 Days or 80 hours
• Five to Nine Years 15 Days or 120 hours
• 10 years or greater 20 Days or 160 hours
• Sick Leave:
• Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle s Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt
• Extended Illness Days:unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
• Holiday Pay:
• Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays.
  
  

Additional perks may include:

• Colleague Discounted Rates as of the 1st day of employment
• Complimentary Room Nights for full-time and part-time positions after 90 days of employment
• Flexible Spending Account
• Subsidized ORCA Pass or free parking
• Tuition Reimbursement of $1,000.00 per calendar year
• Complimentary Dry Cleaning of Uniforms
• Employee Assistance Program
  
  

Wage Information

Hourly role: The hourly rate for this position starts at $22.72 with an increase to $23.22 after 90 days.

Hourly roles with five-year rates: The hourly starting rate for this position is $23.22. This position also has an established rate for colleagues who remain in the position for five years, which is an additional $0.50

Hourly roles with seven year rates: The hourly starting rate for this position is $23.22. This position also has an established rate for colleagues who remain in the position for seven years, which is an additional $0.75

Hourly roles with ten year rates: The hourly starting rate for this position is $23.22. This position also has an established rate for colleagues who remain in the position for ten years, which is an additional $1.00

Pay ranges are listed on each job posting individually.

Qualifications

• Qualifications:
• Exceptional Communication Skills : Ability to warmly greet guests and provide a positive first impression. Clear and effective verbal communication is essential to guide guests and handle any inquiries.
• Customer Service-Oriented : Demonstrated experience in delivering excellent customer service, anticipating guest needs, and resolving any concerns to ensure guest satisfaction.
• Organizational Skills : Ability to manage seating arrangements efficiently, ensure smooth guest flow, and handle reservations or waitlists.
• Menu Knowledge & Recommendations : Familiarity with restaurant menus and ability to make personalized recommendations based on guest preferences.
• Adaptability : Capable of working in a fast-paced environment while maintaining a welcoming and composed demeanor during high-traffic times.
• Team Player : Collaborates well with other staff members, including servers, kitchen staff, and management, to ensure a seamless dining experience.
• Attention to Detail : Ability to manage final interactions with guests, ensuring all their needs are met and that their dining experience is positive from arrival to departure.
• Prior Experience in Hospitality or Restaurant Environment : Previous experience as a restaurant host or hostess is highly valuable for success in this role at Hyatt.