Demo

Security Manager

Thompson Hotels
Dallas, TX Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/8/2025
Organization- Thompson Dallas

Summary

Join us for this incredible opportunity to be part of our Team as Security Manager at Thompson Dallas conveniently located in downtown Dallas, by the Akard Street stop of the DART train. Not only will you be part of a rock-start team, you will get to be part of a company that earned the 16 th spot on Fortune’s 100 Best Companies to Work for in 2021!

Thompson Dallas is a luxury hotel located within The National, Dallas’ newest urban luxury mixed-use project. Essentials include 219 rooms with 52 suites; three full-service offerings for dining and drink; a boutique spa and fitness experience focused on wellness, a variety of spaces for events, including the 14,000 square foot National Ballroom.

Thompson Dallas is part of the Hyatt Hotels Corporation portfolio. It has a stunning mid-century modern hexagon design that rises above the Dallas Skyline and brings guests and community together through an inspired tribute to history, design and culture.

This position will coordinate, lead, and direct all property security and safety policies and procedures. He/She leads and chairs the property’s safety committee and is responsible for the development and implementation of all safety awareness initiatives, OSHA training, and property emergency procedures. This position will direct the activities for security and safety for the property, in compliance with all state and federal agencies.

Essential Functions:

  • Maintain complete awareness of scheduled group activities and house count, hotel facilities and services, hours of operation, facility layout, fire and emergency plans and departmental rules of conduct
  • Management of VIP arrivals and departures
  • Oversight of supervision of security team
  • Review department log records and be familiar with pertinent information relevant to the daily shift and overnight shift
  • Provide escorts for employees in accordance with departmental standards
  • Ensure that after-hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards
  • Coordinate shipping and receiving following hotel procedures
  • Work with outside agencies (i.e. sheriff) cooperatively and follow established hotel regulations
  • Coordinate emergency situations as specified in departmental manual
  • Oversight of general liability claims
  • Responsible for training and oversight of all emergency and life safety situations
  • Monitor surveillance cameras as assigned
  • Investigate duress alarms and comply with respective procedures
  • Patrol the property with specified equipment, checking all designated points and document all actions taken in accordance with departmental standards

Qualifications

  • High School diploma or any other combination of training or experience that provides the required knowledge, skills and abilities
  • Valid Driver’s License and satisfactory driving background/criminal history record
  • Knowledge of local laws, investigative methods and fire safety
  • Valid certification in CPR and first aid or the ability to obtain certification
  • Certification in alcohol awareness program or ability to obtain one
  • Fluency in English both verbally and non-verbally
  • Provide legible communication and directions

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

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