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Outlets Manager

Thompson Houston
Houston, TX Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/23/2025

Thompson Houston is now recruiting for Outlets Manager. Join our hotel team as we launch a new destination restaurant concept within Thompson Houston Hotel. This position is available to start immediately and will be a part of a new restaurant relaunch this summer. The 3-meal dining venue includes an expanded 1-acre pool deck serving hotel guests and residents, luxury cabanas, private event spaces, indoor-outdoor dining areas and the best views of downtown. This restaurant is managed by Thompson Houston Hotel and Hyatt Hotels Corporation. Now Hiring All Restaurant Positions, Front and Back of House!

The Sol 7 Outlets Manager is leading the operations as the Department Manager, providing oversight to the F&B Supervisor and the Front of House team. This position reports to the Sol 7 General Manager. Essential Duties and Responsibilities :

  • Direct oversight of Sol 7 Restaurant, Lounge, In Room Dining, and Pool Service. Oversight of operations in other hotel venues may be applicable, as necessary.
  • Maintain complete knowledge of all systems; including Point of Sales, reservations, timekeeping, tip tracking, payroll, private party
  • Comply and enhance all departmental policies, service procedures, and standards.
  • Provide exceptional service and ensure guest satisfaction with dining experiences.
  • Maintain a clean and sanitary work environment, according to Health Department
  • Ensure effective hiring, training, and continuous recruitment.
  • Develop, lead, and coach the team towards achieving exceptional guest service, ensuring employee satisfaction and continued engagement.
  • Plan, coordinate & manage special events and holiday functions, both short and long-term planning.
  • Develop and implement creative strategies for revenue enhancement and cost containment
  • Order, Inventory, and maintain proper pars according to purchasing department guidelines and budget
  • Work closely with the Chef de Cuisine and leadership to create exceptional culinary and guest experiences.
  • Maintain complete knowledge and strictly abide by Texas TABC rules and regulations
  • Oversee beverage program with cocktail creation, unique beverage offerings with concise recipes, and consistent quality per standards.

Promote positive work relationships with colleagues and other departments.

Qualification s :

  • Full-time Management Position that requires full flexibility, the ability to work weekends and holidays and a varied schedule
  • Must be proficient in general computer knowledge, including a working knowledge of point-of-sale systems
  • Demonstrate experience in leading and developing a team in restaurant operation
  • Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits, and beer
  • Initiative to run the outlets as a part of hotel amenities and maintain a high energy, positive, professional appearance
  • Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor in a high-volume seating
  • Must possess the following strengths : high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service
  • A true desire to understand and anticipate the needs of others in a fast-paced environment
  • Thorough understanding of financial reports, including labor
  • Our Values : Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

    At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

    Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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