What are the responsibilities and job description for the SERVER- IN-ROOM DINING position at Thompson Houston?
Summary
Thompson Houston is now recruiting for IN-Room Dining Server. Join our hotel team as we launch a new destination restaurant concept within Thompson Houston Hotel. This position is available to start immediately and will be a part of a new restaurant relaunch this summer. The 3-meal dining venue includes an expanded 1-acre pool deck serving hotel guests and residents, luxury cabanas, private event spaces, indoor-outdoor dining areas and the best views of downtown. This restaurant is managed by Thompson Houston Hotel and Hyatt Hotels Corporation. Now Hiring All Restaurant Positions, Front and Back of House!
In-Room Dining colleagues are responsible for recording guest food and/or beverage orders, offering menu suggestions, processing forms of payment for goods and services to include room charges and credit card. Our In Room Dining Attendants are a vital point of contact for the guest dining experience and have the ability to ensure satisfaction. Other duties include general in room dining preparation, removal of serving trays from guestroom floors and maintaining a sanitary environment.
Responsibilities/Duties
- Receives and inputs guest orders.
- Ensure receipt of orders by kitchen are correct.
- Delivers food and beverage orders and collects payments.
- Settles checks in the P.O.S. system according to Hotel specifications.
- Assists in the maintenance of the Room Service area and equipment, including retrieval of all equipment throughout the hotel.
- Handles complaints or challenges with a positive attitude
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
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Qualifications
- 1-year experience in a fast-paced environment
- Liquor, wine & beer and food knowledge
- Problem-solving and decision-making skills
- Proactive attitude with strong organizational skills
- Work cohesively with colleagues as part of a team
- Flexible schedule - willing and able to work overnight shift duties that may include evenings, weekends and holidays
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
