What are the responsibilities and job description for the HOUSEKEEPING SUPERVISOR position at Thompson Savannah?
Summary
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.
- Oversees and manages the performance of housekeepers to ensure efficient and profitable operations.
- Coach and train all housekeepers to ensure superior products for guest satisfaction.
- Inspects guestrooms and gives appropriate feedback to housekeepers
- Periodically inventories supply and equipment
- Effectively execute the flow of work through assigning tasks of sorting, washing, folding, and ironing according to company guidelines.
- Inspects and evaluates physical condition of establishment
- Prepare and analyze reports on labor cost and production of operation
- Participate in the daily line-up and regular training/departmental meetings
- Maintain Supplies and report to Executive Housekeeping Manager Items to be ordered for efficient operations on a daily basis
- Adhere to safety guidelines
- Assists with corrective action to continuously improve service results
- Assists with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending discipline when appropriate
- All other duties as assigned by leadership
Qualifications
Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Colleagues within the culture and policies established by the Thompson Hotel.
- Housekeeping inspectors
- Room Attendants
- House person
- Public Area Attendant
- High school diploma or General Education Degree
- 1 years of relevant work experience in similar scope and title
- Experience within luxury brand/markets
