What are the responsibilities and job description for the SERVER PT - EVENTS position at Thompson Savannah?
Summary
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson banquet server will engage in casual conversation and create the restaurant experience by their style and service attributes.
- Respond to guest requests in a timely, friendly and efficient manner
- Provide assistance to banquet managers in the serving of guests during banquet functions to ensure positive guest experience.
- Set up banquet room as requested by the supervisor to include glassware, service ware, linen
- Attend roll call meetings before events kick off in order to learn function particulars, including hotel and guest expectations
- Greet and welcome guests and respond to their requests in a courteous and friendly manner
- Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet
- Quickly remove dishes as guests finish each meal at the end of each meal or function
- Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
- Replenish beverages when necessary, and check with guests to make sure they are satisfied
- After the banquet, reset banquet room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions
- Follow attendance rules and always go to work on a regular basis
- All other duties as assigned by leadership
Qualifications
- Hotel experience preferred
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal communication skills.
- Must have physical stamina to lift moderate amounts of weight.
- Ability to stand for long periods of time.
- Must be able to work weekends and holidays
