JOB DESCRIPTION

COMPANY OVERVIEW

Thompson Truck Group is an International Truck dealership with locations in Knoxville, Cookeville, Morristown, TN, and Bristol VA. With trucks, trailers, parts, service, and leasing, our mission is One Team, One Drive, and One Result: UPTIME!

We are heavily investing in our facilities, training, software, tools, and equipment as we strive to become the industry’s employer of choice. Our driving force is a vision that embraces our priorities: customers, employees, and communities we support. Guided by our core values of Humility, Persistence, Respect, and Lasting Relationships, we cultivate a culture that champions collaboration and advancement.

POSITION OVERVIEW

Thompson Truck Group is currently seeking an individual to join our team as a Parts Outside Sales Representative. In this role you will have the opportunity to:

·       Service existing accounts and communicate with clients on a regular basis.

·       Follow up on orders to ensure that customers are served promptly.

·       Discuss use and features of various parts.

·       Prospect for new customers.

·       Coordinate parts sales with the appropriate personnel.

·       Advise counterperson on delivery instructions.

·       Assist in delivering and picking up parts and cores as needed.

·       Participate in annual inventory.

·       Keep current on new products and product updates.

·       Participate in all training programs made available.

·       Keep an accurate record in CRM of all sales calls made.

·       Follow up on sales calls logged into CRM.

·       Any other parts department duties

Individuals who are successful in this role are team players with a strong commitment to customer service, have a willingness to learn about new products and product updates and possess excellent written and verbal communication skills.

POSITION MINIMUM & PREFERRED QUALIFICATIONS

·       High school diploma or equivalent

·       Minimum 1-year prior customer service experience

·       Basic computer knowledge to include Microsoft Office and Outlook

·       Parts computer management applications experience preferred

·       Ability to work a flexible schedule to include some weekends and evenings

·       Standing for long periods of time, kneeling, reaching and team lifting up to 150 pounds

WORK ENVIRONMENT

BENEFITS

• Competitive hourly wage depending on experience
• Medical, dental, vision
• 401k with company match
• Company paid life insurance and supplemental insurance options
• Paid time off program
• (8) paid company holidays
• Recognition and rewards programs

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.

It is the policy of Thompson Truck Group, LLC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.