What are the responsibilities and job description for the Customer Service Admin - Concierge position at THOR Motor Coach?
Customer Service Admin- Concierge
Thor Motor Coach is seeking a reliable, dependable, and positive Customer Service Admin – Concierge to join our team in Wakarusa, Indiana. This role involves making welcome calls to new RV owners, assisting with document management in the DAX system, and supporting the customer service team with various administrative tasks. Candidates should have a high school diploma and preferably some experience with Microsoft Excel, Word, and Outlook. The ideal candidate will be organized, detail-oriented, professional, and eager to learn and cross-train in other support functions.
Roles and Responsibilities
- Perform Concierge Calls – welcome calls to new owners
- Assist with scanning and attaching documents in our DAX system
- Perform any other requests assigned by Customer Service Admin Manager
- Many opportunities to learn other critical tasks
- Cross-train across several functions
Qualifications and Education Requirements
- High School Education
- Excel, Word, and Outlook experience preferred
Preferred Skills
- Reliable
- Dependable
- Responsible
- Teamwork
- Friendly and Professional Demeanor
- Helpful
- Positive
- Energetic
- Organized
- Time Management
- Detail-Oriented
Pre-employment drug screen required.
EOE
Thor Motor Coach offers a competitive salary and a comprehensive benefits plan including 401K.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Wakarusa, IN 46573 (Preferred)
Work Location: In person
Salary : $16 - $20
