What are the responsibilities and job description for the Customer Success Executive position at Thorn Baker Group?
Are you a customer-focused professional with a passion for delivering outstanding service? Do you thrive on building relationships and finding solutions for customers? If so, we have an exciting opportunity for you!
About the Client :
Our client is a UK-based company in the industrial and commercial sector, sourcing a wide range of products from global suppliers and working with a network of distributors across the country.
Job Role :
We’re looking for an enthusiastic Senior Customer Service Advisor / Customer Success Executive to join our client based in Bingham. This is a high-level customer service role where you’ll be the first point of contact for inbound calls and email queries, providing exceptional support and solutions to our customers.
Pay and Benefits :
- 30,000 per annum
- 37.5 hours per week - Working Monday - Friday 9 : 00 - 17 : 00. (You may be required to work 1 Sunday a month)
- 33 days holiday (includes 8 bank holidays)
- Private Medical cover
- 3% pension contribution
- Discretionary performance bonus
- On-site Gym
- Retail Discounts scheme
Key Responsibilities :
About You :
Next Steps :
Apply with your CV and an initial video interview will be arranged to discuss the role further. When you’ve successfully completed this step you will then potentially have a face to face interview arranged with the client.
If this position is not the one for you, we have more great roles on our jobs page, why not take a look here : https : / / www.thornbakerindustrial.co.uk / job-search
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