What are the responsibilities and job description for the Club Concierge position at Thornblade Club?
Located in the picturesque valleys and foothills in Greer South Carolina, Thornblade Club is a private golf and country club dedicated to providing our members and guests with superior service. Thornblade team members are hospitality minded professionals who work together to provide an exceptional experience for our members and guests.
If helping others enjoy memorable experiences makes your day, then you'll thrive in our hospitality centric environment. We encourage employee growth and advancement through training, empowerment, recognition, and career opportunities.
The schedule for this position is Tuesday-Saturday 9a-5 : 30p.
Background and drug screening are required for employment.
Responsibilities
- Greet members and guests in a friendly, helpful and efficient manner
- Manage multi-line phone system, answering inquiries or transferring to the appropriate party
- Perform day-to-day administrative operations such as printing materials, distributing mail and office supply management
- Perform various communication and media duties to inform members and staff of club news, events, activities, etc.
- Establish and maintain positive member relationships
- Be informed about upcoming club events and able to educate members and guests on current and future club offerings
- Provide information regarding events, dining venues, etc.
- Accurately record reservations required for member events and dining
- Provide high-level customer service, handling member requests or concerns in a positive and timely manner, escalating to the appropriate party as necessary
- Performs any other duties deemed necessary by supervisor and professional staff
Qualifications
Benefits include :
Thornblade Club is an Equal Opportunity Employer.
