PRODUCT DESIGN LEAD- REMOTE

At Thorne we make products that matter - ones that make people's lives better. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions.

This is a remote position, with a preference for candidates located in the NYC area.

POSITION SUMMARY: The Product Design Lead will spearhead the end-to-end UX/UI and AI integration of Thorne.com. This role will work closely with cross-functional teams, including key stakeholders, product managers, engineers, and agency partners, to elevate our digital presence and user experience. The Product Design Lead will play a key role in reimagining our e-commerce platform, ensuring that our customers have a seamless, intuitive, and personalized experience.

RESPONSIBILITIES – Satisfactorily performing and/or achieving the following Responsibilities are essential duties of the job.

• Lead the design and user experience strategy for Thorne.com, including all design updates and integration of AI- powered features, in alignment with business goals and customer needs.
• Collaborate with internal stakeholders (engineering, product, marketing) and external agency partners to drive product vision, design execution, and delivery timelines.
• Own the full design process, from user research, wireframing, prototyping, and usability testing to final UI designs and specifications.
• Implement innovative and effective AI integration within the user journey to enhance personalization, recommendations, and customer experience.
• Ensure consistency in the visual design language, interactions, and overall UX across Thorne.com and other digital touchpoints.
• Stay updated on emerging trends in design, UX/UI best practices, and AI applications within e-commerce and wellness spaces.
• Maintain a data-driven approach to design, utilizing analytics, user feedback, and testing to iterate and improve user interfaces and experiences.
• Lead design workshops and communicate design decisions clearly to both technical and non-technical teams.
• Conduct formal and informal performance assessments of staff, including performance versus expectations and goals, behaviors, and leadership potential, and seek the same for self.
• Actively participate in required training and development programs and electives as suit one’s needs, and support colleagues, trainers, and management as appropriate with these efforts.
• Promote the Company’s Mission and Values, including an accountable, innovative, and results-oriented culture that promotes customer service, openness, teamwork, mutual trust, and respect.

EXPERIENCE / COMPETENCIES / PROFICIENCIES – Satisfactorily achieving and/or meeting the following Experience, Competencies, and Proficiencies are essential duties of the job:

• A minimum of 8  years of professional experience in product design, with a strong portfolio showcasing UX/UI redesigns and integrations, particularly in e-commerce or consumer-focused products.
• Expertise in AI integrations within digital products (preferably in e-commerce or health/wellness platforms).
• Proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping tools (e.g., InVision, Proto.io).
• Strong understanding of UX/UI principles, information architecture, interaction design, and usability testing.
• Hands-on experience working with cross-functional teams (engineering, marketing, product) to deliver cohesive and innovative solutions.
• Experience working with agencies and managing external partnerships.
• Exceptional communication skills and the ability to articulate design concepts to various stakeholders.
• A deep passion for wellness, health, and improving user experiences in this space.
• A keen eye for detail and aesthetics, paired with a user-centered mindset.
• Develop and deliver on assigned objectives within requested timeframes.
• Work cooperatively with managers in other departments.
• Possess good interpersonal skills and engage others in a positive manner.
• Possess strong attention to detail.
• Possess strong verbal and written communication skills.
• Raise issues and concerns promptly.
• Document and present work in a clear and concise manner.
• Work independently with minimal direction and oversight.

What We Offer:

At Thorne, we offer employees the chance to work with great people on exciting projects, with opportunity for growth. We also provide a full range of benefits for you and your eligible family members, such as:

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities
• A safe and clean work environment

A little bit more about us.

Thorne is the leader in science-backed health and wellness solutions committed to helping individuals live healthier longer.  As the top recommended clinical brand by healthcare practitioners, Thorne offers a comprehensive range of products including nutritional supplements and health tests designed to meet the unique needs of individuals at every stage of life. Founded in 1984, Thorne products are formulated with the highest-quality ingredients, supported by clinical research, and rigorously tested to ensure purity, potency, and efficacy. Thorne is the only supplement manufacturer that collaborates with Mayo Clinic on health and wellness research and content and is trusted by 47,000 health-care professionals, thousands of professional athletes, more than 100 professional sports teams, multiple U.S. National Teams, and more than five million consumers. For more information, visit Thorne.com

THORNE IS AN EQUAL OPPORTUNITY EMPLOYER