What are the responsibilities and job description for the Retail Guest Service Representative position at Thorntons?
Job Description
The Retail Guest Service Representative is responsible for delighting Thorntons' guests with a fast, friendly, fresh, clean, and in-stock shopping experience. This role requires strong customer service skills, attention to detail, and the ability to work effectively in a team environment.
Key Responsibilities:
- Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis.
- Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans.
- Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook.
