What are the responsibilities and job description for the Hospitality Supervisor position at Thoroughbred Wellness and Recovery?
We are a compassionate and client-centered substance abuse treatment center dedicated to providing a safe and supportive environment for individuals on their recovery journey. We are seeking a Hospitality Supervisor to oversee housekeeping operations and facility maintenance, ensuring a clean, welcoming, and healing space for clients and staff.
Position Overview
The Hospitality Supervisor is responsible for maintaining high standards of cleanliness, sanitation, and overall facility hospitality. This role plays a key part in creating a comfortable environment that enhances the recovery experience for our clients. The ideal candidate has strong leadership skills, experience in hospitality or facility management, and a passion for providing exceptional service.
Key Responsibilities
✅ Facility Cleanliness & Housekeeping Management
- Oversee housekeeping operations to ensure a clean, sanitary, and well-maintained facility.
- Develop and enforce cleaning schedules and infection control protocols.
- Conduct routine inspections to uphold high cleanliness and hygiene standards.
✅ Hospitality & Client Experience
- Foster a welcoming and supportive environment for clients in detox and residential treatment.
- Address client concerns related to cleanliness and comfort.
- Train staff in hospitality best practices to enhance the client experience.
✅ Team Leadership & Staff Supervision
- Manage and mentor housekeeping and hospitality staff, ensuring efficiency and teamwork.
- Conduct training on sanitation, infection control, and customer service.
- Develop work schedules and assign tasks for smooth operations.
✅ Regulatory Compliance & Safety
- Ensure compliance with state and federal health, safety, and licensing regulations.
- Monitor inventory of cleaning supplies and linens, placing orders as needed.
- Identify and address facility maintenance or safety concerns in coordination with appropriate departments.
✅ Other Responsibilities
- Assist with facility events, meetings, and special functions.
- Participate in staff meetings and operational planning.
- Perform additional duties as assigned by leadership.
Qualifications
Education:
- High school diploma or equivalent required.
Experience:
- Experience in hospitality, housekeeping, or facility operations, preferably in a healthcare or residential setting.
Certifications:
- CPR certification, de-escalation, and restraint training (provided upon hire if needed).
- Valid state driver’s license.
Thoroughbred Recovery and Wellness is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected status under applicable laws. We are dedicated to fostering a supportive and equitable environment for all employees and encourage individuals from underrepresented groups to apply.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
