What are the responsibilities and job description for the Global Learning & Experience Program Manager position at ThoughtSpot?
What’s The Role?
In this Program Manager role within Learning & Experience, you will lead the planning, execution, and optimization of impactful learning programs that drive skill development, career growth, and alignment with business objectives. You’ll partner with key stakeholders to assess training needs, develop effective strategies, and manage the delivery of engaging content across various formats, including in-person, virtual, and blended learning solutions. Your focus will be on ensuring that employees have the tools, resources, and knowledge to succeed and contribute to a culture of continuous learning.
If you’re a detail-oriented project manager with a passion for delivering high-quality learning experiences, using data to measure outcomes, and fostering talent development, we’d love to hear from you!
What You’ll Do
ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
ThoughtSpot for All
Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
In this Program Manager role within Learning & Experience, you will lead the planning, execution, and optimization of impactful learning programs that drive skill development, career growth, and alignment with business objectives. You’ll partner with key stakeholders to assess training needs, develop effective strategies, and manage the delivery of engaging content across various formats, including in-person, virtual, and blended learning solutions. Your focus will be on ensuring that employees have the tools, resources, and knowledge to succeed and contribute to a culture of continuous learning.
If you’re a detail-oriented project manager with a passion for delivering high-quality learning experiences, using data to measure outcomes, and fostering talent development, we’d love to hear from you!
What You’ll Do
- Oversee the end-to-end lifecycle of multiple global learning programs — from needs analysis and design to implementation, evaluation, and continuous scaling across diverse regions.
- Collaborate with cross-functional and regional teams — including HR Business Partners and business leaders — to ensure programs are culturally relevant, consistent, and aligned with global business priorities.
- Collect and analyze learning data from various geographies to establish global benchmarks, measure effectiveness, and adapt programs to regional needs where needed.
- Develop and standardize global best practices for content creation, delivery, and engagement, while allowing for regional flexibility where needed.
- Design and manage a global communication strategy to promote learning programs, track progress, and ensure accountability across regions and teams.
- Leverage data-driven insights to anticipate future skill needs in different markets, align learning strategies with global workforce planning, and support business growth.
- Continuously improve global learning programs by gathering feedback from international stakeholders and learners, ensuring content remains current, engaging, and effective.
- Manage and oversee learning technologies - including the LMS and other digital platforms, ensuring they remain up-to-date, optimized for user experience, and equipped to track and report learning outcomes effectively across global regions.
- 5 years of experience in learning and development, project management, training design, or talent development roles within a global organization, managing and optimizing global learning programs.
- Proven expertise in leveraging learning technologies (LMS and digital platforms) to track, report, and enhance learning program success across regions.
- Exceptional collaboration and relationship-building skills to work effectively with cross-functional global teams and stakeholders at all levels.
- Problem-solving and adaptability to navigate complex challenges, identify solutions, and adjust strategies for the success of global learning programs.
- Effective communication skills to engage and inspire diverse audiences with clear, impactful messaging tailored to various cultural contexts.
- Strong project management abilities to oversee multiple initiatives simultaneously.
ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
ThoughtSpot for All
Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
