What are the responsibilities and job description for the Group Sales Assistant position at Thousand Hills Resort Hotel?
Summary:
The Group Sales Assistant will support the sales team in managing group reservations and events. This role involves assisting in sales efforts, customer service, and administrative tasks to ensure seamless operations for group bookings, conferences, meetings, and events.
Shift:
- Full Time
- 10:00 AM - 7:00 PM
Skills & Qualifications:
- Assist the sales team in handling group inquiries and bookings.
- Track and follow up on group leads, ensuring timely responses and conversion.
- Provide excellent customer service to clients and respond to inquiries via phone, email, and in person.
- Maintain accurate records of group bookings, client information, and event details.
- Coordinate with internal departments (e.g., catering, AV, housekeeping) to fulfill client requirements.
- Communicate with clients to confirm booking details, requirements, and expectations.
- Ensure that client needs are met before, during, and after the event or stay.
- Provide support in maintaining sales databases, creating proposals, and processing invoices.
- Perform general office duties, such as filing, scheduling, and organizing meetings.
Benefits:
- Employee discounts
- Health insurance
- Comps/Discounts for employees and their families to enjoy local shows and attractions!
Experience:
Prior experience in sales, hospitality, or event coordination is a plus.
Job Type:
- Full-time