What are the responsibilities and job description for the Shift Leader position at Thread True?
BENEFITS:
- 401k Matching
- Health Insurance
- Paid Time Off
- Referral Program
- Sunday's Off (Including Thanksgiving & Christmas)
QUALIFICATIONS:
- Proven working experience in retail cashier or sales
- Basic PC knowledge and familiarity with electronic equipment (E.G. cash register, scanners, money counters etc.)
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
- Sales skills
- Individuals hired in this position must possess a strong sense of urgency and a positive can-do attitude. In addition, having a friendly and upbeat personality are essential.
RESPONSIBILITIES:
- Handle cash transactions with customers using cash registers
- Scan goods and collect payments
- Issue receipts, refunds, and change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transaction voids and refunds
- Pleasantly interact with customers to ensure satisfaction
- Knowledgeable on store promotional activities, including community engagement and in-store experience
- programs.
- Basic knowledge of store merchandise categories and locations.
