What are the responsibilities and job description for the Senior UX Designer, Digital Customer Experience Job at ThreadBeast in Los Angele position at ThreadBeast?
Senior UX Designer, Digital Customer Experience
This range is provided by ThreadBeast. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
150,000.00 / yr - $180,000.00 / yr
Additional compensation types
Annual Bonus
About ThreadBeast
ThreadBeast is a leading men’s apparel subscription e-commerce company, offering personalized, up-to-date style guidance and a seamless shopping experience. Our team is made up of passionate, creative, and driven individuals who are dedicated to transforming how our customers show up in moments that matter. We value diversity, inclusivity, and the unique perspectives and experiences of our team members as we work to collaboratively create and problem solve. If you are a driven and talented individual looking to have an impact and be part of a dynamic and growing company, we encourage you to apply for this role at ThreadBeast.
Role Overview
As our first full-time UX hire, you will own the end-to-end design process for customer-facing digital features, leveraging deep expertise in user research and testing methodologies to deliver exceptional experiences. As a key driver of the ThreadBeast customer journey, you will ensure that all designs are intuitive, on-brand, and data-informed. The ideal candidate will have a blend of design excellence, project management acumen, and a passion for customer empathy while operating in a lean, startup-like team.
This is a full-time position based in Los Angeles, CA, with the option for hybrid work. ThreadBeast offers a competitive salary, performance bonuses, and a comprehensive benefits package. The base salary range for this position is $150,000 to $180,000 per year.
In this role, you will :
- Define the UX Vision : Establish and lead the vision for ThreadBeast’s digital customer experiences, driving strategy for onboarding, engagement, and retention across the customer lifecycle.
- Lead User Research and Insights : Build a deep understanding of our customers through research, identifying pain points, behaviors, and opportunities to inform the product roadmap.
- Own the Design Process : Lead the end-to-end design process, from discovery and concept development to usability testing and delivery, ensuring a seamless and delightful customer experience.
- Develop a Scalable Design System : Create and evolve ThreadBeast’s design system to ensure brand and UX consistency across all customer touchpoints.
- Collaborate Strategically : Work closely with product managers, engineers, and marketers to align UX initiatives with business objectives and technical capabilities, acting as the voice of the customer in strategic discussions.
- Champion User-Centered Design : Advocate for design thinking principles across the organization, influencing stakeholders to prioritize customer empathy and usability.
- Monitor and Optimize Post-Launch : Use analytics, feedback, and performance metrics to evaluate and continuously refine the effectiveness of design solutions post-launch.
- Stay at the Cutting Edge : Keep ThreadBeast ahead of industry trends by exploring emerging tools, technologies, and UX methodologies that enhance our competitive edge.
We Are Looking For :
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art / Creative, and Information Technology
Industries
Retail Apparel and Fashion
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Salary : $150,000 - $180,000
