What are the responsibilities and job description for the People Business Partner position at Thredd?

Do you have what it takes to help build something extraordinary?

We're looking for a dynamic People Business Partner to lead the establishment and support of HR operations for our new US office. This pivotal role will see you at the heart of our expansion, ensuring we establish a strong foundation for our people operations in the US.

From creating policies and procedures compliant with local laws to supporting the recruiting of top talent and embedding our company culture, you'll be the go-to expert for all things People as we embark on this exciting new chapter. If you thrive on variety, love a challenge, and are passionate about shaping the employee experience, we want to hear from you.

Join us as we grow our global footprint and make a real impact in the way we work, develop, and support our people.

About Us

Thredd is the trusted next-gen payments partner for innovators looking to modernize their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid, and credit transactions annually, supporting consumer and corporate fintechs, digital banks, and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable, and scalable technology. Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.

What you'll do as a People Business Partner

Employee Centricity

Oversee the onboarding process to ensure a seamless transition for new hires into the organization.
Support with recruitment process where needed including candidate selection and offer management.
Serve as the point of contact for local employee queries and concerns, fostering a positive work environment.

Data & reporting

Maintain accurate People records and oversee other relevant administrative functions.

Use KPIs and metrics to diagnose critical issues affecting local business functions and design appropriate solutions.

Role Specific knowledge

Implement and localize global People policies and processes, ensuring they meet the needs of the local office while adhering to global standards. Provide feedback to the wider People team on local trends, challenges and opportunities.

Ensure People operations comply with local employment laws and regulations.

Partner with legal teams as needed to address employment-related matters.

Participate in global HR projects and lead some of the initiatives as required

Assist with organization and administration of the learning and development and talent management programs.

Provide advice and coaching to the Line Management population ensuring consistency and adherence to local legislation.

Manage all in country employee relations cases to satisfactory outcome.

In conjunction with payroll, manage all state reporting requirements for tax purposes and organize visas as required.

Ensure comply with all State and Federal employer legal requirements.

Strategic impact

Lead on employee engagement initiatives and surveys, working with local leaders to develop plans that address concerns and improve overall engagement scores.

Assist in creating and implementing a local reward strategy, including managing pay reviews, bonus payments, and flexible benefits.

Design, lead and implement a range of business wide priority People projects and drive engagement activities.

Proactively suggest new and improved ways of working

What you'll bring to the role

Proven experience working as People generalist covering HR operations, compliance, performance management, employee relations, recruitment and training and development.

Strong Communicator : Exceptional written and verbal communication skills with an ability to connect with employees at all organizational levels.

Proven project management skills, with the ability to prioritize tasks and meet deadlines efficiently.

Experience with a growing technology company or, preferable, a fintech business.

Strong attention to detail.Ability to develop trusted relationships, credibility and influence stakeholders at all levels

Experience of and / or led as appropriate the planning, design, delivery of cross HR-functional initiatives including developing departmental / local people plans that align to the overall people strategy.

Able to work independently and in a team-based setting.

High levels of emotional intelligence and ability to work well with a wide range of people.

Excellent judgment and problem-solving as well as conflict management skills.

Strong business acumen with the ability to understand and align People initiatives with business objectives, translating strategy into plans for execution.

We are an equal opportunity employer committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, religion, or belief.Our goal is to ensure that everyone feels valued, supported, and empowered to thrive. We believe in celebrating differences and fostering a culture where everyone has an equal opportunity to contribute and succeed.

If you require any adjustments during the application or interview process to support your accessibility needs, please let us know, and we will be happy to assist.

This role is Hybrid and will require 2 days in the office minimum. Thredd operates in a secure environment, and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies

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