What are the responsibilities and job description for the Medical Receptionist- Internal Medicine position at Three Crosses Regional Hospital?
If you're looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for a Medical Receptionist that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.
We are dedicated to hiring team members that will adapt to our culture, pride themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
The Receptionist will welcome and greet patients and their families when they enter our facility. The Receptionist will obtain reason and check the patient in/out through the Electronic Health Record system. Receptionist will also answer calls and relays messages to necessary parties. Also responsible for handling incoming referrals and orders, scheduling, reminders for patients, collection of patient charges and follow-up.
The incumbent will carry-out her/his duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of Three Crosses Regional Hospital, and fully supports the mission, vision, and values of Three Crosses Regional Hospital. The incumbent will have knowledge of health care systems, and have demonstrated ability to interact, relate to, work with, and support the activities of a diverse workforce.
Primary Responsibilities
- Welcomes patients, vendors, pharmaceutical representatives, and other visitors to our medical office.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Scan pertinent patient information into electronic health record system, including patient authorizations, identification, etc.
- Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
- Utilize our medical office software to schedule new and follow-up appointments.
- Calls patients to confirm/remind of follow up/new patient visit with instructions for arrival and documents to bring to appointment.
- Answers all incoming calls/voicemails and sends messages and follows up accordingly.
- Contact/verify insurance for those scheduled.
- Send correspondence and release of information to external providers to ensure data is received by office in a timely manner.
- Assists patients with filling out forms and answering their questions.
- Keep the waiting and reception areas clean and inviting.
- Attends staff meetings as needed.
- Other job duties as assigned.
Education and Experience
- Required: High School Diploma or GED equivalent
- Required: 1 year of experience as a receptionist.
- Preferred: 1 year of experience in a health care environment
- Required: Meet all Employee Health Requirement
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.”
