Concierge

Concierge
Part Time Days - Every Other Weekend (Saturday and Sunday) | 8 am-4:30 pm

Pay minimally starting at $16.50/hour! (Based on experience)

Three Pillars Senior Living Communities is located in Dousman, WI. We are seeking caring team members willing and able to commit to our workplace values: Respect, Commitment, Fulfillment, Empathy and Fun to work in our brand new assisted living community, Riverside Lodge!

If you love creating wonderful experiences for people, interacting with all kinds of individuals, greeting callers, helping transport and deliver items to residents, and carrying out clerical tasks, we'd love to meet you! Three Pillars is seeking a Concierge for our main desk at the Masonic Center for Health & Rehab - every-other weekend (Saturday and Sunday), 8am to 4:30pm.

As Concierge, you'll act as the face and voice of Three Pillars on our main phone line and at our Main Street buildings. Your top priority will be providing top-notch customer service to residents, families, and guests who call or come to the building. You'll be a true team player, providing valuable clerical and receptionist support for the building, handling tasks such as package and delivery distribution, photocopying, helping transport residents to church or activities, and more.

No two days are the same as a Concierge - we can't wait to welcome you to the team so you can write your own story!

What will I do as a Concierge?

• Warmly welcoming and assisting visitors with our sign-in kiosk and process, opening the doors, providing directions, and answering questions.
• Helping with deliveries to resident apartments (packages, flyers, etc)
• Assisting residents with activities and tasks such as signing up for programs or outings on our online portal, providing reminders or transportation to and from on-campus programs, assisting residents with day-to-day needs that are not care-related, and more.
• Communicating regularly on the phone and via Microsoft Outlook email and calendars
• Providing administrative/clerical support for the building and coworkers that may include managing the digital display screen in the lobby via our content system, updating lists or collaborating in shared files, creating guest lodging or room reservations, and more.
• Light housekeeping in common areas
• Helping with breakfast and launch meal service in dining rooms.

What is required in the Concierge position?

• Minimum education, certification and/or licensure. High School Diploma or G.E.D.
• Physical requirements: Sit, stand, bend and push frequently. Ability to lift objects weighing up to 30 pounds occasionally. Ability to walk throughout building as needed on a daily basis.
• Read, write, and speak English fluently. Good problem solving and organizational skills. Must be able to work independently.
• Prefer 2-3 years' experience in an office setting or the hospitality industry.
• Computer knowledge: Proficient with Microsoft Office and PC computers

What makes Three Pillars Senior Living Communities unique?

At Three Pillars Senior Living Communities, sponsored by the Masonic Fraternity, our mission is to take pride in meeting the social, physical, and spiritual needs of older adults through high quality housing and services.

Three Pillars Senior Living Communities has served our community since 1905. We feel strongly about keeping families together, which is a driving principle and one of many benefits of our continuum of care model. We provide exactly what our residents need with a forward-looking approach within Independent Living, Assisted Living, Memory Care, Rehabilitation, and Long-Term Skilled Nursing. With campus renovations and expansion underway and even more planned through 2025, employees at Three Pillars are part of exciting growth and a promise for a bright future.

Why work here?

Three Pillars Senior Living Communities offers more than just a job, but a fulfilling career where you make a difference in people's lives every day.

Our staff knows they can count on Three Pillars as a remarkable place to work, where their skills and strengths are appreciated and nurtured.

Our residents know they can trust the extraordinary people who make up the Three Pillars team to provide them with an excellent experience and a quality place to live.

Our team takes pride in their roles, in providing optimum care for our residents, and in living out our workplace values.

Our culture of caring is palpable, and best of all, when you work at Three Pillars, you are part of a family of the best co-workers and residents around.

Three Pillars cares for our Staff by offering many competitive and generous benefits and perks including:

• Excellent benefit options for part time & full-time employees including paid time off, retirement savings plans, and tuition reimbursement
• Comprehensive benefits for full time employees (30 hours per week) including medical, dental, vision, FSA, company paid life insurance, and short- and long-term disability insurance
• Scholarship opportunities for high school & college students
• No and low-cost wellness programs including an on-site fitness facility and chair massages
• Weekend shift differential for all regular hourly employees
• Referral bonuses, employee assistance programs, and employee emergency loans
• Onsite conveniences including meal service and movie tickets
• Fun days planned by an employee committee, featuring games, resident-judged contests, casual days, and more!

Salary : $17