Job Description
Job Description
Job title : Business Analyst II Process Management (Parts Order Fulfillment Analyst)
Client : Heavy Machine Manufacturing Company
Duration : 1 year with possible extension
Location : Waterloo, IA 50613
Description : Major Purpose
- Evaluates existing business processes, projects and / or initiatives; recommends business improvement opportunities.
- Leads the definition, development, and implementation of business process improvement projects and initiatives of moderate complexity.
- Assists with and / or leads resolution of business process issues and provides in-depth knowledge of business, processes and practices.
- Works without supervision while providing guidance to others. May serve as team lead or subject matter expert on a portion of the project.
Major Duties
Interpret the business need and identify solution recommendations to business problems at a business unit level.Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.Execute a communications plan within established internal communication systems and procedures.Deliver stakeholder engagement activities to support the development of effective working relationships for projects and to identify and respond to stakeholder needs and concerns.Carry out delegated activities to support the identification and evaluation of risks, issues, dependencies, and constraints associated with the project, as well as the design of mitigating solutions.Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.Skills, Abilities, Knowledge
Data Collection and AnalysisVerbal CommunicationAdaptive MindsetAnalyze Alternatives and Recommend SolutionsComputer SkillsEnterprise Readiness AssessmentPerform Gap AnalysisPlanning and OrganizingPolicy and proceduresPrioritizingProject Risk and Issue ManagementAnalyze Current State / AS-IS StateBusiness Case ContributionBusiness Requirements AnalysisCommercial AcumenDefine Future State / TO-BE StateNegotiationProject Change ManagementProject Communications ManagementProject Tracking and ReportingReview and ReportingRisk ModelingStakeholder Expectation ManagementEducation
Bachelor's Degree or Equivalent LevelWork Experience
Experienced practitioner able to work unsupervised (13 months to 3 years)Basic experience of coordinating the work of others (4 to 6 months)Working Hours : Hours will range between 6 am and 4 pm depending on meetings. No overtime for this position.
Major Duties :
Description of the major duties performed in this job :
Forecast new parts and manage part availability.Work with factories to maintain stocking metrics.Participate in, and facilitate, regularly scheduled meetings with representatives from product support, supply management, engineering, and marketing to define service part requirements.Review service part forecasts and recommend adjustments to the forecast and ordering activity.Execute business activities in alignment with Division processes, policies, and objectives.Manage the Order Fulfillment Process to ensure service part availability by developing, recommending, and implementing strategies to meet the master schedule.Analyze metrics and data to improve business processes and enhance overall customer experience with service part support performance.Qualifications :
Technical Skills & Knowledge, Required :
Ability to analyze information and make trade-off decisions.Supply management experience.Excel proficiency.Demonstrated team skills and written and verbal communication skills.Ability to create and deliver status update presentations.Technical Skills & Knowledge, Preferred :
Experience in a service support environment.Project management skills.Proficiency with SAP and Microsoft Office suite.Proficiency generating reports from various databases and computer systems.Data analytics and statistics expertise.Education :
Formal education or training required :
Degree in a Business / Management discipline or equivalent experience. - University Degree (4 years or equivalent)Degree in an Engineering / Technology discipline or equivalent experience. - University Degree (4 years or equivalent)Degree in a Supply Management discipline or equivalent experience. - University Degree (4 years or equivalent)Relevant Work Experience :
Type and amount of experience necessary :
Experience in planning, organizing, and implementing engineering projects.Manufacturing and / or operations experience.Experience working in supply management such as purchasing, warehousing, logistics, service parts management, and procurement.
