What are the responsibilities and job description for the Surveillance Agent II position at Three Rivers Casino Resort/CTCLUSI?

Job Description

SUMMARY

Ensures the protection of tribal assets and a high level of game protection.

PRINCIPAL ACTIVITIES & RESPONSIBILITIES

Must maintain confidentiality over all Casino, Surveillance Department, Tribal Gaming Commission, and Tribal matters.
Act in accordance with Surveillance Department, Tribal Gaming Commission and Tribal Employee Handbook personnel policies, operating procedures, minimum internal control standards and regulations.
Train in all aspects of surveillance and casino topics to include, camera and equipment utilization, cheating methods and detection techniques, game protection, basic strategy and card counting, casino department procedures and other necessary staff training or development.
Assist with the training of staff on shift when designated by a supervisor;
Utilizes necessary surveillance cameras, equipment and software to identify, record, document and report to the Surveillance Supervisor or Director any procedure violations, suspicious behavior and illegal activity, particularly on the gaming floor.
Actively observes, records and reports daily casino activity.
Accurately complete log entries, routine reports, written and oral pass along, tape reviews, and all other functions.
Routinely walk the casino floor looking for suspicious or unusual activities.
Assist with investigations as instructed by a Surveillance Supervisor or Director.
Attend mandatory and non-mandatory training, meetings and briefings.
Maintain open communications with the Surveillance Department and other entities as directed.
Must learn, comprehend, and maintain a fundamental knowledge of department and casino operations, Gaming Commission regulations, minimum internal control standards and Title 31 requirements.
Maintain appearance standards as outlined in CTCLUSI policies.
Communicate effectively both orally and in writing.
Maintain a good attendance record.
Due to the dynamic nature of this position, job duties and responsibilities can change without notice.
Other duties as directed by management.

PHYSICAL & MENTAL DEMANDS

Must be able to walk, talk, hear, use hands to handle, feel or operate objects, tools, or controls, and reach with hands and arms.

Vision abilities required by this job include close vision and the ability to adjust focus.

Must be required to push, pull, lift, and / or carry up to 40 pounds.

WORKING CONDITIONS & ENVIRONMENT

While performing the job duties, the employee will frequently sit, stand; walk; use hands to handle equipment; talk or hear.

Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

HOURS

Full time position, average hours per week : 40.

Due to the dynamic nature of this position, job duties and responsibilities can change without notice.

HOURS

40 hours per week.

Graveyard Shift

JOB LOCATION

Three Rivers Casino, Florence

5647 Highway 126

Florence, OR 97439

Experience and Skills

MINIMUM JOB REQUIREMENTS

Must be at least 21 years of age.

Must possess a High School Diploma or GED.

At least two years of surveillance / casino experience is required.

Must be able to satisfactorily complete a ninety day probationary period and any surveillance assessment tests.

Must possess reasonable ability to communicate in English.

This position is subject to pre-employment drug testing and criminal history background check which may include fingerprinting.

Must obtain high security gaming license from the Gaming Commission

Must have employment eligibility in the U.S.

Indian preference will be observed in the hiring process.

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