Law Enforcement/Police Dispatcher (4614)

Law Enforcement / Police Dispatcher (4614)

Location Arlington, VA

Job Code 4614

of Openings 1

Apply Now (https : / / phg.tbe.taleo.net / phg01 / ats / careers / v2 / applyRequisition?org=GATEWAYVENT&cws=55&rid=4614)

Eagle Harbor, LLC, a subsidiary of Three Saints Bay, LLC and a Federal Government contracting leader is seeking an Information Management Analyst (Police Dispatcher / Communications) to join our team in Arlington, VA.

Responsibilities :

Answer all incoming communication to the DEA Command Center.

Interview callers and obtain relevant information for appropriate referral

Maintain a daily log of events reported to the Command Center

Record all information regarding significant enforcement activity, critical incidents, and threats in a database, notifying appropriate agency managers depending upon the activity

Operate all equipment in the Command Center in support of the day-to-day operations and during Crisis management

Conduct law enforcement database queries

Data input of information into the Hazardous Waste Disposal Systems (HWDS). Immediately provide callers with a control number for the HWDS

Complete required Critical and Reportable Incident Reports and other email / written communication as required by agency management

Operate the following equipment when the Crisis Management Team is activated

Wall-mounted monitors

Stand-alone computer, Agency Network and Classified Network workstations

RBD / HDMI interface with computers and laptops

Multi-line telephone system and patch panel

Secure and non-secure telephones and facsimile machines

• Receive secure documents and telephone calls for input of data into DEA databases and issue computer generated "control numbers" back to the field office via telephone, email or secure facsimile

Requirements : US Citizen

Ability to pass a pre-employment background check

Active Secret Clearance is required

Ability to pass Agency Clearance

Possess skills and diplomacy in dealing with a wide range of callers.

Skilled in listening with the ability to effectively articulate detailed information to the appropriate official in a logical and clear manner

Ability to organize material into clear, grammatically, correct written reports

Ability to easily learn new databases to input / retrieve data and attend any required training, if required

Excellent MS Office Suite skills (MS Word, Excel, Office, etc.)

Ability to work an 8 hour rotating shift schedule with the possible rotation depending on the needs of the DEA

Preferred :

Position is in Arlington, VA

Apply at : https : / / phg.tbe.taleo.net / phg01 / ats / careers / v2 / viewRequisition?org=GATEWAYVENT&cws=69&rid=4614

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.