What are the responsibilities and job description for the Relief Night Auditor position at Three Seasons Resort?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team at the Three Seasons Resort. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during overnight hours. This position involves managing front desk responsibilities, performing night audits, and providing exceptional customer service to our guests. The ideal candidate will possess strong communication skills and a passion for hospitality.
Duties
- Manage front desk operations, including check-ins and check-outs during the night shift.
- Address guest inquiries and resolve any issues that may arise, ensuring a high level of guest satisfaction.
- Prepare daily reports for management review and assist with administrative tasks as needed.
Experience
- Familiarity with night audit processes and front desk operations is a plus.
- Strong customer service skills with the ability to handle guest concerns professionally.
- Proficiency in using phone systems and basic office software.
- Multilingual abilities are highly desirable to cater to diverse guests.
- Excellent communication skills, both verbal and written, are essential for effective guest interactions.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel during the night shift.
Job Types: Part-time, Seasonal
Pay: $20.00 - $20.25 per hour
Expected hours: 16 per week
Schedule:
- Overnight shift
Ability to Commute:
- Dennis Port, MA 02639 (Required)
Ability to Relocate:
- Dennis Port, MA 02639: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $20