What are the responsibilities and job description for the GSS AMBASSADOR- THREE WATERS RESORT position at Three Waters Resort & Marina?
Property Description :
Three Waters Resort is a vibrant and eclectic beachfront resort located in Islamorada, Florida, offering an exciting and energetic work environment. As a job applicant, joining the team at Three Waters Resort means being part of a unique and iconic property known for its retro-chic style, stunning ocean views, and lively atmosphere. The resort offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and dynamic career path. Three Waters Resort is committed to creating a fun and inclusive work culture that values creativity, authenticity, and outstanding guest service. Employees can expect to work in a dynamic and fast-paced environment, where they can showcase their skills, contribute to a vibrant team atmosphere, and create memorable experiences for guests. Joining the team at Three Waters Resort presents a unique opportunity to be part of a dynamic and trendy resort that embodies the laid-back lifestyle of the Florida Keys.
Overview :
Inspired by the islands rich history and sense of adventure, a new Islamorada resort is coming ashore in 2024. An all-new Florida Keys experience awaits at Three Waters Resort & Marina , the bellwether of the Islamorada Resort Collection. This all-new resort features a world-class marina teeming wit h a fleet of experienced captains in the Sportfishing Capital of the World , 72 marina slips , 14 acres of beach and pool , nine new unique culinary destinations buzzing with energy, retail , and 214 island-chic luxurious waterfront rooms . Discover the heartbeat of Islamorada.
Are you a passionate and outgoing individual who loves to create memorable experiences for guests? Join our team as a Guest Services Ambassador and be the friendly face that welcomes and assists our guests throughout their stay. We are seeking a dynamic and customer-focused individual who is ready to go above and beyond to ensure our guests have an exceptional stay.
Summary :
- Coordinates concierge type services for the guests and sets positive tone for arrival experience
- Provide exceptional customer service and create a warm and welcoming atmosphere for guests
- Assist guests with inquiries, requests, and provide recommendations for local attractions and dining options
- Coordinate and handle guest transportation and luggage services
- Anticipate guest needs and personalize their stay to exceed their expectations
- Respond to guest complaints or issues promptly and professionally, ensuring guest satisfaction
- Assist with concierge services such as booking reservations, arranging tours, and organizing special requests
- Collaborate with other departments to ensure a seamless guest experience
Join our team of hospitality professionals and become a vital part of creating unforgettable moments for our guests. Apply now to become a Guest Services Ambassador and contribute to our commitment to excellence in guest service.
Qualifications :
Benefits :
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the companys heritage of delivering value, Davidson is comprised of four highly specialized operating verticals : Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the companys heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Working at Davidson is like nowhere else. Its less of a job, more of a calling. Its part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities / Females / Vet / Disability / Gender Identity / Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
