What are the responsibilities and job description for the PBX Agent/Telephone Attedant position at Three Waters Resort & Marina?
Property Description
Three Waters Resort is a vibrant and eclectic beachfront resort located in Islamorada, Florida, offering an exciting and energetic work environment. As a job applicant, joining the team at Three Waters Resort means being part of a unique and iconic property known for its retro-chic style, stunning ocean views, and lively atmosphere. The resort offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and dynamic career path. Three Waters Resort is committed to creating a fun and inclusive work culture that values creativity, authenticity, and outstanding guest service. Employees can expect to work in a dynamic and fast-paced environment, where they can showcase their skills, contribute to a vibrant team atmosphere, and create memorable experiences for guests. Joining the team at Three Waters Resort presents a unique opportunity to be part of a dynamic and trendy resort that embodies the laid-back lifestyle of the Florida Keys.
Overview
We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point of contact for our guests and will be responsible for handling all incoming and outgoing calls with professionalism and efficiency. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Join our team and become a part of a culture that values teamwork, respect, and hospitality.
Qualifications
- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Previous experience operating a PBX or multi-line phone system preferred
- Strong customer service skills and the ability to remain calm under pressure
- Basic computer skills, including proficiency in Microsoft Office and email
- Ability to work a flexible schedule, including weekends and holidays
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
