Software Product Manager

Three Z Printing is one of the largest family-owned commercial web printers in the U.S. and located in Teutopolis, Illinois. For more than 40 years Three Z has been a leading print provider to the publishing industry, specializing in inserts, direct mail and ads. Our customers rely on us to provide high quality printing, personal service, affordable pricing, and fast, efficient delivery.

Three Z's ownership has placed great emphasis on building a family culture and setting the company's priorities of faith, family and work. At Three Z, we believe our people make the place! We take great pride in the longevity of our workforce with having over 125 employees with 20 years of service.

What makes Three Z such a great place to work?

• We are family owned and operated!
• The ownership has the employees' best interest in mind!
• We favor work ethic over experience!
• Great work and attitude are rewarded at Three Z!
• Potential for advancement!
• Affordable benefits!
• It isn't "just a job", it is a CAREER!

What do we expect from our employees?

• Teamwork
• Respect - The Golden Rule
• Honesty and Integrity
• Open Communication
• Great Work Ethic

If you represent what we are looking for in an employee, we would like you to consider being a part of our team.

Job Summary

The Software Product Manager is responsible for leading the development lifecycle of our Operating systems, ensuring projects are aligned with business needs, delivered on time, and optimized for efficiency. This role acts as a liaison between stakeholders and developers, managing requirements, project timeliness, and system documentation. Our primary Operating System is Filemaker.

Responsibilities

• Lead, Manage, and Hold the Software Team Accountable (LMA)
  • Oversee the development team, ensuring projects meet business requirements.
  • Provide direction and prioritization, keeping stakeholders and developers aligned.
  • Establish key performance metrics (KPIs) for project success and system optimization.
• Operating System Development Lifecycle Management
  
  • Manage the end-to-end development lifecycle, from requirement gathering to deployment.
  • Oversee system enhancements, bug fixes, and new feature rollouts.
  • Ensure systems remain optimized, scalable, and aligned with business operations.
• Project Management & Alignment
  • Develop and maintain project roadmaps, timelines, and priorities.
  • Ensure agile best practices are followed for efficient execution.
  • Coordinate with internal teams to align Development projects with company goals.
• Internal Stakeholder Communication
  • Act as the primary liaison between business teams and developers.
  • Translate business needs into clear technical requirements.
  • Facilitate regular project updates and feedback loops.
• Training & Rollout
  • Lead training sessions for employees and stakeholders.
  • Ensure smooth adoption of new features and updates.
  • Create support materials, guides, and FAQs to assist end-user
• Knowledge Base & Documentation
  • Maintain comprehensive documentation for Development workflows, processes, and updates.
  • Ensure system knowledge is accessible and up to date for internal teams.
  • Develop best practices for troubleshooting and ongoing maintenance.
• Key Performance Indicators (KPIs)
  • Operating system performance (uptime, speed, and functionality).
  • Project completion rates, ensuring timely delivery of software updates.
  • Stakeholder satisfaction, based on user feedback and adoption rates.
  • Efficiency of software processes, including reduced bug reports and increased automation.
• Required Skills & Qualifications
  • 3-5 years of experience in product management, software development, and/or IT project management.
  • Strong understanding of operating system development and database administration.
  • Proven experience in project management and agile methodologies.
  • Excellent ability to translate business needs into technical solutions.
  • Strong people, communication and leadership skills, with experience managing cross-functional teams.
• Preferred Qualifications
  • Experience working in printing, manufacturing, or enterprise IT environments.
  • Familiarity with workflow automation and process improvement.
  • Knowledge of data visualization and reporting tools.
• Education
  • High School Diploma or GED

Click this link to view our Employee Benefits

As an equal opportunity employer, Three Z does not discriminate in its employment decisions on the basis of race, religion, color, national origin, citizenship status, ancestry, gender, pregnancy, sexual orientation, age, military/veteran status, unfavorable discharge from military status, mental or physical disability, familial status, genetic information, order of protection status, arrest record, expunged or sealed convictions or on any other basis that would be in violation of any applicable federal, state, or local law. Three Z will not tolerate harassment or unlawful discrimination against job applicants, employees, or any individual affiliated with Three Z.